Testing Policies

Expand All | Collapse All

Late Arrival

If you arrive late and are not admitted to a test administration, you will be considered absent and will not receive a refund or credit of any kind. You will need to register and pay again to test on a future date.

Computer-based testing

It is essential that you report for your test appointment no later than the testing time indicated on your test appointment confirmation. If you arrive more than 15 minutes late to a test appointment, you may not be admitted.

Paper-based testing

It is essential that you report for the test session no later than the time indicated on your admission ticket. If you arrive late to the test session, you may not be admitted, in which case you will be considered absent. If you are admitted after the test administration has begun, you will not be given any additional time beyond the scheduled ending time for the test session, and you will be required to sign a statement acknowledging this policy.

If the test that you are taking begins with a component for which you are required to listen to an audio recording or watch a video recording, you will not be admitted to the test after the recording has begun playing.


If you are absent, you will not receive a refund or credit of any kind. You will need to register and pay again to test on a future date.

Emergency circumstances. If you are absent from a test session because of an emergency circumstance (illness, injury, hospitalization, or death in the immediate family), you may be eligible to receive a fee voucher that you may use to register for a future test session.

To request a voucher, you must mail or fax to Evaluation Systems

  • a letter describing the emergency situation, and
  • written documentation, such as a dated newspaper obituary or a dated letter signed by a professional licensed to diagnose or treat the emergency condition (e.g., physician), on that person's professional letterhead.

Documentation from a medical professional must specifically excuse you from testing on the date of the test. Documentation containing electronic signatures will not be accepted.

The letter and required documentation must be received at Evaluation Systems within 30 calendar days after the missed test session.


You must bring to the test administration one piece of current, government-issued identification printed in English, in the name in which you registered, bearing your photograph and signature.

Acceptable forms of identification include the following:

  • Driver's license with photograph and signature
  • Passport with photograph and signature
  • State identification with photograph and signature (provided by the Department of Motor Vehicles for individuals who do not have a driver's license)
  • National identification with photograph and signature
  • Military identification with photograph and signature
  • Alien Registration Card (green card, permanent resident visa)

A government-issued ID missing a visible signature or that has an embedded signature must be supplemented with an original (no photocopies), valid (unexpired) ID that has at least a matching name and recent recognizable photograph, or a matching name and signature.

Unacceptable forms of identification include draft classification cards, credit cards of any kind, Social Security cards, student IDs, international driver's licenses, international student IDs, notary-prepared letters or documents, employee identification cards, learner's permits or any temporary identification cards, and automated teller machine (ATM) cards.

If you do not have proper identification at the time of your test, you will be denied admission to the test session. If you are refused admission to the test, for any reason, you will be considered absent and will receive no credit or refund of any kind.

Please note the following:

  • Your middle initial in your account on this website must match the middle name or initial on your ID.
  • If you have a hyphenated last name, one of the following must be true of your name as it appears in your account on this website and on your ID:
    • either both instances must use the complete hyphenated name


    • if one instance only uses one last name, it must be the second last name from the full hyphenated version

If the name on your identification differs from the name in which you are registered, you must bring official, original verification of the change (e.g., original marriage certificate, original court order).

If you have a question about your identification, contact us to submit your question to Evaluation Systems before the day of the test.

Test Cancellation

Computer-based testing

In the event that it becomes necessary to close a test center due to severe weather conditions or a natural disaster (e.g., flood, fire), Pearson VUE will notify examinees by telephone and/or email and will contact you to reschedule your test appointment.

If you miss a test appointment that has not been officially canceled due to a test center closing, you will be considered absent and will not receive a refund or credit of any kind. Contact the test center if you have any concerns or questions on the day of the test.

Paper-based testing

In the event that it becomes necessary to cancel a paper-based test administration due to severe weather conditions or a natural disaster (e.g., flood, fire), the cancellation announcement will be posted on this website.

In addition, the cancellation announcement will be available as a recorded telephone message at:

  • CBEST: (800) 262-5080 and (916) 928-4001

You will be advised by email or U.S. mail as soon as the test administration has been rescheduled.

Unless a test administration at a given test center is officially canceled, the test administration will be conducted as scheduled. If you miss a test administration that has not been officially canceled, you will be considered absent and will not receive a refund or credit of any kind.

Test Center

When you register to test, you agree to comply with all program rules, including the Rules of Test Participation, and the rules communicated to you at each test administration for which you are registered, including the Test Center Rules PDF document (for computer-based testing).

Violation of test center rules, including the possession or use of prohibited materials during a test administration, may result in the voiding of your results.

The following are prohibited at the test center:

  • Smoking and the use of all tobacco products
  • Visitors, including relatives, children, and friends
  • Weapons of any kind

Prohibited Materials

DO NOT bring any unauthorized aids or prohibited materials, listed below, with you to the test center. If you do bring any of these materials, you will be required to leave them in a designated area. For computer-based testing, a pen and a booklet of erasable sheets will be provided to you for taking notes, writing an outline, or otherwise preparing your response. Any personal items that you bring to the test center must be stored in a locker outside the testing room during the test. This includes jewelry, watches, wallets, and purses in addition to the prohibited materials listed below.

  • Cell phones (possession or use of)
  • Electronic communication devices, visual or audio recording or listening devices, or any device with an on/off option, including, but not limited to, MP3 players, PDAs, tablets, computers, CD players, removable storage devices, calculator watches, clocks or watches with alarms, spellcheckers, etc.
  • Eyeglasses with communication and recording devices; note that during the check-in process you may be asked to remove any pair of eyeglasses for a visual inspection, but the test center proctor will not touch or otherwise handle your glasses
  • Calculators and calculator manuals (approved graphing calculators are allowed for examinees registered for the CSET: Mathematics Subtest II [test code 212])
  • Handwritten or printed materials, such as dictionaries, notebooks, scratch paper, textbooks, etc.
  • Packages and bags of any kind, such as backpacks, briefcases, etc.
  • Hats or headwear, except those being worn for religious or medical purposes
  • Food and drink including chewing gum, with the exception of water in approved containers for paper-based testing only
  • Unauthorized aids, such as slide rules, rulers, translation aids, highlighters, etc.
  • Unauthorized medical devices, such as Epinephrine injections, etc., unless prior approval has been obtained (refer to Requesting Alternative Testing Arrangements for more information)
Video Assessment

All required materials must be submitted together at one time.

Submitted materials that do not conform to the procedures and policies described in the procedures manual will be considered unscorable, and you will not be issued a refund or credit of any kind.

RICA: A submission of part, but not all, of the required materials will be returned to you unprocessed.

Copyright © 2017 Pearson Education, Inc. or its affiliate(s). All rights reserved.
Pearson, P.O. Box 226, Amherst, MA 01004